HDI Help Desk Training

Sortium provide ITIL training through both public and in house tutor-led courses enabling attendees to get ITIL Overview or gain ITIL Foundation or ITIL Manager accreditation. Click on the appropriate link for more detail on the ITIL course that you are looking for...

Customer Support Specialist

CSS

2 days

0-9 Months Exp.

Help Desk Analyst

HDA

3 days

12-18 Months Exp.

Senior Help Desk Analyst

SHDA

3 days

18-24 Months Exp.

Help Desk Manager

HDM

5 days

3-5 Years Exp.

Operating on an international level, Sortium have considerable experience in designing and delivering public and in-house training programmes.

To book a training course or if you any have any questions please contact us by calling 0870 767 8486 or email info@sortium.com.

Why HDI Service Desk Training?

HDI qualifications add value to professional careers by providing both the means and the platform for recognition and enhanced career development.

The benefits are:

  • For employees; the knowledge that you are at the top of your chosen career, operating to the best standards and practices in the industry
  • For Employers; the knowledge that your staff are as professional and productive as the best in their field

As well as being universally accepted, HDI qualifications are available to meet the needs of all Help Desk and Service Support practitioners, at all stages in their careers.

To book a specific training course or if you any have any questions please contact us by calling 0870 767 8486 or email info@sortium.com.